Returns
What items cannot be returned?
If you wish to exercise your right of return, the product must be in its original condition, unused, and with all tags still attached. It is not possible to return underwear, swimsuits from which the plastic wrapper has been removed.
How do I return an item?
If you wish to return an item for a refund, send us an email so we can expect your package. The item must be in original packaging and condition, otherwise we can not refund your purchase. We will notify you within 24 hours of receiving your returned item of your refund status. You can also come to one of our stores with the receipt.
My item has arrived damaged. What do I do?
We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via our contact page.
What is your return period?
We accept returns and offer refunds for up to 30 days after a product arrives. You can get a full refund if you arrive within 2 weeks if the product is in its original packaging and condition.After this time we cannot accept refunds or returns.