Karfa 

1. General

Access to and use of the Emil & Lína website (online store) is subject to these terms. By visiting the site, browsing or placing an order you accept these terms in full.
Please read them carefully—if you have any questions, contact us at emiloglina@emiloglina.is.

Owner & Operator:
Sagas19 ehf. (ID 410708–1160), agent for Emil & Lína – Born in Iceland

  • Postal address: Skeiðarás 8, 210 Garðabær, Iceland

  • Store/warehouse: Skeiðarás 8, 210 Garðabær

  • VAT no.: 105168

  • Phone: +354 591 9095

  • Email: emiloglina@emiloglina.is

Emil & Lína reserves the right to modify, remove or add to ginatricot.is and these terms at any time without notice. The version in effect when you place your order applies to that order. All terms comply with Icelandic law.

This site may link to other websites not controlled by Emil & Lína; we accept no responsibility for their content or any damage resulting from their use.

2. Privacy

Please read our Privacy Policy for details.

3. Purchase Terms

  • Ordering: We accept only orders placed on our website. We do not take orders by phone, email or post.

  • Eligibility: You must be at least 16 years old, resident in Iceland, and/or have an Icelandic delivery address.

  • Reservation: Items in your cart are not reserved until you receive our Order Confirmation by email.

  • Applicable Law: Consumer Purchase Act (No 48/2003) and Consumer Contracts Act (No 16/2016) apply, subject to these terms.

4. Contract Formation

A binding contract is formed once we confirm your order by email (Order Confirmation). Orders placed on Fridays, weekends or public holidays will be confirmed by 18:00 the next business day.

5. Pricing & Currency

All prices are in Icelandic króna (ISK), inclusive of VAT. Prices and offers may change at any time; the price you see when placing your order is guaranteed for that purchase.

6. Discounts & Promo Codes

  • Promotional prices and discount codes may be offered temporarily.

  • Codes are usually single-use and expire on first use.

  • You cannot apply discounts after your order is confirmed—apply all codes before payment.

  • We may withdraw or invalidate codes or promotions at any time.

  • Promo codes shown in our newsletter or printed materials cannot be combined with other offers unless stated.

7. Express Delivery

  • Same-day dispatch: Orders in the capital area placed before 16:00 on business days.

  • Next-day dispatch: Orders placed after 16:00.

  • If we fail to dispatch on time, the express fee will be refunded.

  • If delivery fails, we resend on the next business day by standard post.

  • The express fee is non-refundable, even on orders over ISK 10,000.

8. Payment Methods

  • Credit/Debit Card (VISA, Mastercard, Maestro, AmEx): Processed immediately via a PCI DSS-compliant PSP using SSL.

  • Bank Transfer: Account 515-26-010581, Reg. no. 630519-0390. Confirmation sent to netverslun@ginatricot.is.

  • Netgíró and Aur: Payment confirmed by email.

If your card issuer declines payment, you will be notified; we are not liable for delays or cancellations due to decline.

9. Delivery

We dispatch orders as soon as possible. If delivery is delayed over 20 days, you may cancel—please contact us at emiloglina@emiloglina.is.

10. Right of Return

10.1 Statutory Withdrawal

You have the legal right to withdraw within 14 days of delivery (Consumer Contracts Act, Art. 17). Notify us by email to ginatricot@ginatricot.is before the deadline and return the item within 14 days of that notice.

10.2 Extended Return

We offer a 30-day return period from receipt of goods.

10.3 Non-returnable Items

Underwear, swimwear, earrings and cosmetics are non-returnable unless seals and original packaging remain intact.

10.4 Condition of Returns

Returned items must be unused, in original packaging and fully resalable, with all tags and packaging intact.

10.5 Return Methods

  • By Mail:

    1. Email emiloglina@emiloglina.is with subject “Skil á vörum” including your name, national ID, number of items, total value, and defect description if applicable.

    2. Send the items and return slip to:

      Netverslun Emil og Lína Skeiðarás 8 210 Garðabær Iceland

    3. Use a trackable service and keep proof of posting.
      You bear responsibility for the item until we receive it, including damage during shipping.

  • In-person at Warehouse:
    Bring returns to our warehouse at Skeiðarás 8, 210 Garðabær (09:00–15:30 on business days). A staff member will assist you.

10.6 Refunds

  • Within 14 days: Full refund to the original payment method, including original shipping if the cheapest method was chosen.

  • After 14 but within 30 days: Store credit or gift voucher equal to the item value (shipping not refunded).

  • Always: Return shipping costs are non-refundable; in-store returns are free of charge.
    Refunds are processed as quickly as possible.

11. Defective Goods

If you receive incorrect, damaged or defective goods, we will replace them free of charge. Please contact emiloglina@emiloglina.is within two months of discovering the defect.

12. Limited Liability

  • We reserve the right to cancel any order showing a clear pricing error (e.g. absurdly high/low price). We will notify you by email and correct the price.

  • Products are for private, non-commercial use only. We are not liable for business losses or delays due to force majeure (e.g. war, floods, strikes, riots, government actions).

  • We strive for accurate product descriptions and images but cannot guarantee exact color matches due to display differences.

  • We may suspend ginatricot.is at any time for maintenance. In case of conflict, these Terms prevail.

13. Intellectual Property

All text and images on emiloglina.is are protected. Copying, downloading, storing, transmitting or any similar use is prohibited without Emil & Lína’s written permission. We are not liable for errors in text or images.

14. Changes to Terms

We may amend these Terms at any time. The “Last updated” date below will be revised accordingly. All references to Emil & Lína mean Sagas19 ehf., operator of ginatricot.is. The current version is always on our website.

Last updated: 16 April 2025

15. Dispute Resolution

The Complaints Committee for Goods and Services (Kvartanefnd vöru- og þjónustukaupa), Borgartún 21, www.kvth.is, is the appellate body for consumer disputes.